Electricity Provider Warns of £65 Voucher Misinformation Claims Following Padiham Power Cut

Published by Robert L Senior Reporter on Saturday 12th April 2025 at 06:30hrs

Following the major incident and widespread power cut in the Padiham area, the local electricity provider has issued a warning regarding misinformation circulating about compensation for affected customers.

Reports have emerged of a post claiming that residents in Padiham are eligible for a £65 voucher due to the power outage. The electricity company has explicitly stated that this information is incorrect.

In a statement released today, the provider clarified their process for issuing welfare vouchers, emphasizing that it is “assessed on a case-by-case basis based on specific circumstances.” They stressed that there is no blanket eligibility for a £65 voucher for all affected customers.

The company expressed concern that this false information could lead to a surge of unnecessary calls from residents attempting to claim vouchers they are not entitled to.

This could potentially overload their customer service lines and hinder their ability to address the ongoing power cut situation effectively.

“We want to avoid residents from the area calling us unnecessarily to claim vouchers for which they are potentially not eligible,” the statement read.

The electricity provider acknowledged the difficulties faced by residents due to the power cut, stating, “We understand today has been challenging, and we will keep you updated on the progress of the incident as we know more.”

Residents in Padiham are urged to disregard any unofficial posts or messages regarding automatic voucher eligibility.

Any legitimate offers of support or compensation will be communicated directly through official channels by the electricity provider.

The company is focused on resolving the power outage and encourages residents to rely on official updates for accurate information regarding the incident.

They have not provided details on specific circumstances that might warrant a welfare voucher but have confirmed that each situation will be evaluated individually.

Residents seeking assistance or updates on the power cut are advised to contact the electricity provider through their official channels and avoid spreading or acting upon unverified information circulating online.